Mobilising the employees of an authority around a unifying project, restoring their sense of urgency and getting them to accept change to adapt to increasingly stringent requirements for service, performance and quality, mobilising them by giving them fair recompense for their efforts, these are the major challenges for the authorities in our countries dealing with the weight of tax, the deficit and debt. The issue here is one of developing a new Public Service ethos, seeking the optimisation of the existing system, rather than finding refuge in the allocation of hypothetical additional resources which will never arrive.
Attempts at change not always successful
Numerous initiatives have been taken here and there, with mixed results. The weight of history and the fear of losing what has been achieved can hinder change, but managerial mistakes when it comes to the management of this change also play a significant role in failures. The incorrect understanding of concepts resulting from commercial sectors have contributed to developing blockages and, in certain cases, the production of psycho-social stress with often serious and irreversible consequences.
**Make the difference by being specific **
Winning strategic assets are focussed on ongoing improvement, ethical behaviour and the expression of the talents of competent and motivated people. Organisations based on these coherent systems will be able to motivate staff seeking motivation and recognition.
Performance
Valessentia has drawn up integrated organisational methods, accompanied by proven deployment methods.
Valessentia consultants have supported, for almost 20 years, the central management of international groups, their establishments and SME, with their change. From investigating customer requirements to the development of management processes, Valessentia consultants have been able to adapt these measures, specifically for authorities, within the “Value Generation System”. With its geographic coverage, Valessentia can disseminate the values, behaviour and working methods decided on a national level. Thanks to its know-how in the field of change management, Valessentia is able to provide responses to redeploy the resources of an authority with a view to growth or decline.