"When people work without thinking, they stop thinking for good. We want them to continue thinking while they work.”
Mr. Hirai, Project General Manager responsible for the promotion of TQM at Toyota Motor Co
Lean Management is the “invisible pillar” of the Toyota Way. It allows companies which buy raw material and machinery from the same providers as their competitors to make a difference to the overall performance of the company.
Implementation of Lean Management makes it possible:
• To draw up an annual progress plan with employees and all personnel in the company (Hoshin Kanri)
• To disseminate this and monitor it over time
• To define the values which will be the standard for day to day behaviour
• To create synergies in the management line to attain strategic objectives
• Lean Management makes it possible to continuously maximise value for customers while minimising, in the long term, the resources required of the company.