Quality Fonction Deployment

Since its discovery as a management tool in the 1980s, the method developed by Dr. Akao and Dr. Mizuno has been constantly updated and improved. We are now in the 4th generation, and the tool has been both supplemented and made easier to use. The approach is now compatible with the six sigma.

New tools have been incorporated, such as the Kano model, kansai engineering and enterprise strategy (Hoshin Kanri). Tools facilitating choice and hierarchisation have also been added. More than ever, this is a vital thread in the product development process overall, from marketing onwards and going beyond the House of Quality to production and the Supply Chain.