While it is clear that administrative processes and tertiary activities such as distribution, sale, networks of stores or e-commerce may be dealt with using the same tools and lean techniques, it is nevertheless necessary to be able to transpose them in the jargon and the context of the “office” or Trade.
How to implement the concepts of “Fluidity”, “flexibility”, “reliability” or “synchronisation” for companies providing services to customers or having to control administrative processes?...
How to implement the concept of “takt time” in distribution? What is the added value in a direct sales process, or in a context of B to B or B to C?
Valessentia has transposed the concepts of the TPS and developed innovative methods of providing its customers with a system to rapidly generate value and performance, specially designed for administrative processes and the service and commerce sector.